Contact information
Last updated: 19.03.2026
If you have any questions about your order, shipping, returns, refunds, or our products, please contact us using the details below.
1. Customer support
Store name: Cat Boutique
Support email: [support email]
Business address: [business address]
2. Support hours
Our customer support is available during the following hours:
Support hours: [support hours]
Time zone: [time zone]
3. Response times
We aim to respond to all customer enquiries within 48 business hours.
Please note that response times may be slightly longer during weekends, public holidays, or periods of unusually high demand.
4. Order support
For faster support, please include the following where applicable:
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your full name
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your order number
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the email address used at checkout
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a short description of the issue
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photo or video evidence, if relevant
5. Business information
Legal business name: [legal business name]
Trading name: Cat Boutique